![]() InboxĢ.) Click Clear Offline Items and then click OKĤ.) Click Update Folder. (and by right it should update the server data size as well).ġ.) Right Click on the folder (which you believe that you already archived the folder) then click Properties. This is to allow to freshly download all the emails from Exchange Server to Email client (outlook).ģ.) Click the button Send / Receive All Folders.Ĥ.) If the mailbox shows full, do an Archive. After 'archiving', the mailbox still shows FULL and server data size does not decrease.ġ.) Click the folder icon as shown below to show the Sync Issues FolderĢ.) Delete all the logs, messages and info inside these 3 folders (Conflicts, Local Failures and Server Failures). The problem can occur when there are too many sync issues and conflicts causing the server to not properly sync with the Outlook email client. The user will eventually reach their storage limit and are no longer able to send/receive further email due to the administrative limits. However some users experience problems after archiving emails where Outlook still shows the mailbox is full. ![]() ![]() For Microsoft Exchange/Outlook users, this normally involves routine archiving of email. With constantly growing email content, users need to carefully handle the amount of storage used by their mailbox.
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